AAD.06 · GUIDE

Lost Aadhaar & Reprints

Retrieving a UID/EID, printing Aadhaar, changing a mobile number and ordering a PVC card are four separate services. Use the route that matches the actual problem.

1. Registered mobile or email still works

Use myAadhaar — Retrieve Lost or Forgotten EID/UID. Enter the name as enrolled, the linked mobile/email and the OTP. UIDAI lists this retrieval service as free.

2. No linked mobile/email access

Visit an authorised enrolment centre. The operator can search using demographic details such as name, gender and district/PIN, then confirm a match using fingerprint or iris authentication.

UIDAI’s current charge sheet lists ₹40 for Aadhaar search plus a colour A4 print. An older UIDAI FAQ still mentions ₹30; this guide uses the newer dated fee schedule.

UIDAI also documents a two-stage 1947 route: an executive helps retrieve the EID, then the IVRS can communicate the Aadhaar number after EID, date-of-birth and PIN verification.

3. Need to change the mobile number

This is a separate demographic update. If the old number is unavailable, visit an authorised centre; UIDAI does not require the old mobile number or a supporting document for a centre-based mobile update. The Aadhaar App supports mobile updates only in its published OTP/Face Authentication scenarios.

4. Need a durable physical card

Order an Aadhaar PVC card through myAadhaar for ₹75 including GST and speed-post delivery. e-Aadhaar, the Aadhaar letter, PVC card and Aadhaar App credential are all valid forms.

Official sources

  1. UIDAI homepage (Contact & Support → FAQs → Enrolment & Update → Find Aadhaar)
  2. UIDAI — current enrolment and update charges
  3. UIDAI — PVC-card fee memorandum
  4. UIDAI homepage (Contact & Support → FAQs → Your Aadhaar → Aadhaar App)
LAST EDITORIAL REVIEW · 26 AUG 2026